ಸೇವಾ ನಿಯಮಗಳು
Last Updated: January 01, 2026
Welcome to Bhavya Banarasi. By accessing or using our website, placing an order, or interacting with our services, you agree to the Terms listed below. Please read them carefully before using our platform.
1. Use of Website
You agree to use this website for lawful purposes only and not to engage in activities that:
-
Harm or disrupt the website or systems
-
Misuse content, images, or product information
-
Impersonate another person or provide false information
We reserve the right to restrict access to users who violate these terms.
2. Product & Pricing Information
We strive to display product details, colors, and pricing accurately. However:
-
Minor color/texture variations may occur due to lighting or device screens
-
Handloom and handcrafted products may have natural variations
-
Prices may change without prior notice
In case of a pricing or listing error, we reserve the right to cancel or modify the order.
3. Orders & Payments
Once an order is placed:
-
It is considered confirmed after successful payment.
-
Prepaid Orders & Cash on Delivery (COD) Available in India.
-
Orders cannot be modified or cancelled after processing.
-
Payments are processed through secure third-party payment gateways.
We do not store full card or banking details.
4. Shipping & Delivery
Delivery timelines are estimated and may vary due to logistics or location.
Delays caused by courier services, customs, weather, or unforeseen issues are beyond our control.
A detailed Shipping Policy may apply separately.
5. Return, Refund & Exchange Policy
Bhavya Banarasi follows a No Return & No Exchange Policy, except in the case of a damaged or defective product reported within 7 days of delivery.
-
Only exchange is provided in such cases
-
No refunds will be issued
Full details are available in our Return & Refund Policy.
6. Intellectual Property Rights
All content on this website — including text, images, designs, graphics, videos, and brand assets — is the intellectual property of Bhavya Banarasi.
You may not:
-
Copy, reproduce, distribute, or resell content
-
Use images or product descriptions without written permission
Unauthorized use may result in legal action.
7. Third-Party Links & Services
Our website may include links or integrations with third-party platforms (payment gateways, analytics tools, social media embeds, etc.).
We are not responsible for their policies, content, or actions.
Your use of third-party services is subject to their respective terms.
8. Limitation of Liability
To the maximum extent permitted by law:
-
Bhavya Banarasi shall not be liable for indirect, incidental, or consequential damages
-
We are not responsible for losses caused by misuse, courier delays, or incorrect information shared by customers
Your use of the website is at your own discretion.
9. Indemnity
You agree to indemnify and hold Bhavya Banarasi, its team, and affiliates harmless from any claims, damages, or losses arising from:
-
Violation of these Terms
-
Misuse of the website or products
-
False information provided by you
10. Privacy & Data Protection
Your personal information is handled as per our Privacy Policy.
By using our website, you consent to the collection and use of your data as described there.
11. Changes to Terms
We may update or modify these Terms at any time.
Revised terms will be posted on this page with an updated date.
Continued use of the website means you accept the updated Terms.
12. Governing Law & Jurisdiction
Bhavya Banarasi operates from Varanasi, India, and all orders placed on our website are processed in India. These Terms shall be governed by and interpreted in accordance with the laws of India.
Regardless of the customer’s country, state, or place of residence, any dispute, claim, or legal proceeding arising from or related to our products, services, or website shall be subject exclusively to the jurisdiction of the courts of Varanasi, Uttar Pradesh, India.
13. Contact Us
For questions regarding these Terms, contact:
Bhavya Banarasi
Email: support@bhavyabanarasi.com Phone: +91 70810 11005
Address: B 21/198-18, Rathyatra Kamachha Rd, Bhelupur, Varanasi, Uttar Pradesh 221010
At Bhavya Banarasi, we believe in transparency, trust, and respect — values woven into every interaction, just like our sarees.